Stranded Hair Group
Case studies
Case studies

A MAGNET MONSTER CASE STUDY

Stranded Hair Group

Stranded Hair Group Shopify Email Marketing Case Study

Stranded Hair Group Shopify Email Marketing Case Study

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Stranded Hair Group is an online store and retailer, who produces stunning hair extensions designed to empower their customers with confidence. They were struggling to get their flow strategy up and running with Klaviyo and reached out to us to get the ball rolling on this crucial channel.

Magnet Monster created a full email automation set-up on Klaviyo to optimise flow revenue throughout the customer journey. At the time of sign-off (in 90 days), Stranded Hair Group were driving over 20% of total sales through the flows and 30% of total revenue through email. We expect this to go close to 40% of total revenue in the following 2 months.

Stranded Hair Group is an online store and retailer, who produces stunning hair extensions designed to empower their customers with confidence. They were struggling to get their flow strategy up and running with Klaviyo and reached out to us to get the ball rolling on this crucial channel.

Magnet Monster created a full email automation set-up on Klaviyo to optimise flow revenue throughout the customer journey. At the time of sign-off (in 90 days), Stranded Hair Group were driving over 20% of total sales through the flows and 30% of total revenue through email. We expect this to go close to 40% of total revenue in the following 2 months.

"We worked with Magnet Monster to build a structured email marketing strategy on Klaviyo and the whole experience has been a success. Working with Helen on the email designs was a pleasure, Helen was very accommodating when design alterations were needed and nothing was ever too much trouble. Adam's advice throughout was also helpful, his knowledge and experience with Klaviyo is obvious. I would recommend Magnet Monster if you are looking for help with implementing an efficient and profitable email strategy."

Emma Howe
Director at Stranded Hair Group
Design screens

Welcome Flow Automations

Incentivising new customers to get that clip-in confidence.

Cart Abandonment Flow Automations

70% of customers abandon their cart. This powerful marketing automation helped salvage up to 15% of Stranded hair Group’s customers that would have otherwise been lost.

Browse Abandonment Flow Automations

Trigger personalised emails based on users browsing behaviour.

Post Purchase Flow Automations

We were able to drive an incredible 8% repeat order rate within the first 3-days of customers placing their first order with a strategically placed upsell.

Product Replenishment Flow Automations

Hair extensions have a shelf life like most products. We designed an automated email flow to remind customers when it's time to stock up again which will be specifically timed based on their first purchase date.

VIP Flow Automations

Turning loyal customers into brand evangelists with this enticing indoctrination sequence.

Customer Winback Flow Automations

Bringing advertising costs down and keeping customers engaged with the brand before they fall off the purchase lifecycle.

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Little Big Playroom

Little Big Playroom specialise in modern ball pits with timeless colour palettes. See how we brought that same beautiful aesthetic into their email marketing strategy.

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Spotlight Oral Care

Spotlight Oral Care approached Magnet Monster to build their email automation set-up on Klaviyo. Alongside managing their email marketing campaigns, we constructed a complete, comprehensive customer journey of behavioural flows triggered by on-site behaviour and experiential email marketing that delighted the customer upon each stage of their journey. See the results for yourself!

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Sleep Easy

SleepEasy is on a mission to heal society through the power of sleep. Their flagship pillow, the EasySleeper™, is an award-winning sleep aid and their product range has been specifically engineered to provide customers with tranquil, restorative sleep so they can live their best lives. We focused on crafting an outstanding customer journey, building value with each email and every touchpoint customers received along the way.

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Alfy

Alfy approached Magnet Monster with more than a sales focus from their email marketing: they wanted to create truly memorable, “wow factor” emails that delighted their customer base with a highly visual Klaviyo set-up. Being in the beauty industry, it can take a lot to stand out, however, we will let the examples show you otherwise!

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V&YOU

V&YOU is a lifestyle brand focused on premium active ingredients designed to enhance the vibe of its customers' lives.

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Stranded Hair Group

Stranded Hair Group produces stunning hair extensions designed to empower their customers with confidence.

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Soccer Supplement

Soccer Supplement creates footballer supplements designed to help players unleash their potential.

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Erazor Bits

Erazor Bits approached Magnet Monster looking to scale up their new D2C e-commerce operation on Shopify.

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BodyBuilding.com

We designed a comprehensive roadmap that covered innumerable permutations across the customer lifecycle.

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Ogee

We provide ongoing consultancy, staff training, and bespoke strategy for their email automation and monthly campaigns to help increase their overall sales and monthly revenue.

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Ben Garelick

Ben Garelick provides stunning and bespoke diamonds, gold and fine jewellery with unparalleled service for its clients.

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Duradry

Duradry produces products to help those who suffer from hyperhidrosis, to keep them feeling and smelling good all day long.

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Flighty Mixers

Flighty Premium Mixers bring the flavour to the party every time, in order to match this, they came to Magnet Monster to create a tasteful and colourful email strategy.

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Food 4 Thoughts

Food4Thoughts approached Magnet Monster to help drive CRM strategy for their unique business. Selling a digital product and personalised nutrition program bespoke to the customer, this was not an out-of-the-box Shopify & Klaviyo set-up. We had to work synergistically with the client to create a bespoke customer journey that utilised all of our deep expertise with the ReCharge integration for processing subscription payments, in addition to optimising flows to drive community engagement, a core pillar of their business that drives retention.

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Kerrigans

Fun, Fresh and Flighty: a great message to refresh the mixers of the 21st century. Flighty approached Magnet Monster to blend some new flavour into their email marketing. By mixing their tasteful designs with our upscale marketing strategy, we have created a concoction of powerful email flows.

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LampTwist

Magnet Monster was approached by LampTwist, one of Europe's biggest online retailers for designer lighting to help design and implement a campaign strategy to maximise sales over the Black Friday/Cyber Monday and holiday period. After being impressed with our initial email automation setup for their store, we devised a plan to maximise sales and overall profitability during this frenetic period.

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SOC & Loyalty lion

See how we helped Spotlight Oral Care launch on Loyalty Lion, the industry’s leading loyalty program software and help grow their customer retention rate with powerful email automation.

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Wild

Wild approached Magnet Monster looking to revamp their Klaviyo automation setup and integrate zero-party data into their email marketing strategy. Here’s how we helped them level up their CRM setup.

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Duradry X Wonderment

Duradry worked alongside Magnet Monster to launch their transactional email and SMS program on Wonderment. We designed, built and launched their transactional touchpoints to drive more repeat sales and increase Customer Lifetime Value, with the program delivering several thousand $ of additional profitable revenue each month since implementation at a massive ROI.

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Hey bud

Hey Bud Skincare is one of Australia’s most exciting D2C startups, specialising in hemp skincare. Going through a brand refresh, they approached us to rehaul their existing automation setup and integrate zero-party data to understand their customers better as well as personalise the customer journey. See for yourself the stunning end results that are helping them scale their brand.

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Big blanket

Big Blanket approached Magnet Monster to rebuild their email automation strategy within Klaviyo. The brand wanted to leverage zero-party data to personalise the customer experience for newly acquired customers and deeply integrate their loyalty program to move the needle on retention and increase repurchase rates. Blending fun, playful copy and world-class designs, we created a killer customer journey that blew their customers away.

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Waterdrop

waterdrop® approached Magnet Monster in the Autumn of 2021 with a view to managing their US CRM-marketing strategy. Over the course of a year, we worked to rebuild their core customer journey, enhance the success of their loyalty program and drive retention through sophisticated A/B testing and segmentation.

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French Florist

Over a 4-month period, the ConversionAdvocates and Magnet Monster teams have worked consistently to share cross-channel insights to maximise conversions for French Florist.

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Engravers Guild

We built the flow setup from the ground up on Klaviyo, with a particular emphasis on capturing zero-party data for key gifting seasons. With a longer buying cycle for most customers, it was critical for us to collect and personalise this information at key holiday seasons to maximise conversions for the brand.

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Lovelox London

Magnet Monster worked with the LOVELOX London team to build the Klaviyo email & SMS setup from the ground up, before transitioning to supporting them with ongoing campaign management around key holiday seasons.

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Feey

Adam flew directly to Feey's headquarters in Switzerland to ideate with Feey's team and learn more about their business operations and vision. While our team created the strategy and built the emails directly in Klaviyo, the designs you see below were created by Feey's phenominal design team.

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Carved

Magnet Monster was tasked with capturing the essence of Carved's artisanal brand and translating it into an equally unique email and SMS marketing strategy. We’re proud to present some of our most explosive work yet for an iconic brand in the industry.

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Renova Worldwide

The Magnet Monster team was tasked to build their email and SMS program from the ground up, before transitioning to supporting them with ongoing campaign management around new product launches, subscription program benefits and educational messaging.

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Sauce Shop

Take a breeze through the magic created on their account as we brought their brand vision to life across Shopify, Klaviyo and Smartrr Subscriptions.

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The Shade

Tasked with spotlighting their unique hair care innovation, we refined their email marketing strategy to mirror the quality and personalization of their salon-grade hair color products.

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Bliss

The Bliss project was one of the most fun and impactful we’ve had the privilege to work on at Magnet Monster, spanning email, SMS and collecting qualitative research to

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Cover FX

The CoverFX project was one of the most fun and impactful we’ve had the privilege to work on at Magnet Monster, spanning email, SMS and collecting qualitative research to further enhance their business.

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